Travel Information
Retrieving Your Greyhound Ticket
- You will receive a confirmation email from your recruiter that includes all needed information, including your confirmation number and the link to receive Greyhound’s digital ticket.
- After clicking on the Greyhound link – fill in your confirmation number, last name, and zip code to receive your digital ticket.
- We strongly recommend printing out your ticket before arriving at your departing Greyhound location to avoid any technical difficulties.
- If you have any issues retrieving your ticket, please contact your recruiter.
Arrive at Greyhound at least 1 Hour Prior to Departure
- Your bus ticket confirmation guarantees you a seat on the bus only for the time listed on this document.
- If you haven’t checked in and other passengers are waiting, Greyhound reserves the right to put the other passenger on the bus instead of the ticketed person.
Baggage Info
- Pack your documents (birth certificate, social security card, passport, etc.) in your carry-on bag with you on the bus. Do not pack them in your checked baggage as it can be misplaced or lost.
- Obtain a claim check and identification tag from the ticket counter and place on all checked bags.
- Passengers traveling with Greyhound are responsible for transferring their own bags.
- You are responsible for picking up your bags next to the bus at each transfer location and taking them to your connecting bus.
- Passengers may purchase declared value insurance for items checked as overweight, over-sized, or excess baggage up to a maximum of $300 per transaction. Please refer to the Greyhound station regarding this option.
| Carry-on Baggage | Checked Baggage |
|---|---|
| Bring onto the bus | Stored under the bus |
| Must fit in overhead compartment or under seat in front | Max size 62 inches (157 cpm) when you add together length + width + height |
| One bag up to 25 lbs | One bag up to 50 lbs |
Campus Inn Info
When you arrive at the Greyhound station in Springfield, MO, you can wait for the Prime Inc. shuttle to arrive for transportation to the Campus Inn. The shuttle starts at 6 a.m. and runs until 12 a.m.
If you arrive after 12 am, you will need to take a taxi/Lyft/Uber to the Campus Inn and check in at the front desk.
-
- Campus Inn Address: 2610 N Glenstone Ave, Springfield, MO 65803
- Campus Inn Phone #: (417) 866-6671
Greyhound Contact Info
Customer Service: 800-440-7712 (Option 2 then 1)
- Hours of Operation:
- Mon-Fri 6:30 am-8 pm CST
- Sat 8 am-6 pm CST
- Sun 8 am-5 pm CST
Check ticketing hours, routing, and baggage information online at https://www.greyhound.com/.
Check your bus status with real-time tracking online at https://bustracker.greyhound.com/.
If you have any questions, please reach out to your Recruiter at 800-540-6911.
NOTE: PLEASE BE ADVISED THAT YOUR INVITATION TO ATTEND PRIME’S DRIVER ORIENTATION IS NOT AN OFFER OF EMPLOYMENT. PRIME RESERVES THE RIGHT TO DISALLOW A DRIVER FROM ATTENDING THE COMPANY’S ORIENTATION, OR TO DISQUALIFY A DRIVER FROM COMPLETING IN-PROGRESS ORIENTATION, AT PRIME’S SOLE DISCRETION.
