This is the first in a series of blogs that discusses the 13 driving principles that drive Prime Inc. to be the best carrier in the industry.
At Prime Inc., one of the driving principles is customers. Prime makes finding, serving, and keeping customers a priority because it guarantees their existence and prosperity within the transportation industry. In order to provide unrivaled customer service, they stick by the following points with every customer interaction they have:
- Time and time again, they put their customers’ minds at ease by proving that they can deliver freight safely and on time when they entrust it to a Prime Inc. driver.
- They provide the best service they possibly can by meeting with customers one-on-one. It’s easier to know exactly what customers want from Prime when they reduce the miscommunications that can occur with long-distance communication methods.
- They recognize that without their customers, Prime Inc. wouldn’t be in business. That’s why customer satisfaction is such an important driving principle.
- The degree to which Prime serves their customers successfully is the degree to which they succeed as a company.
- Prime is proud to be one of the best carriers in the industry, and they want their customers to be proud to work with them.
If you think a career as a truck driver might be right for you, please visit the Prime Inc. website to learn more. Then connect with Prime on Facebook and Twitter.
